Outech Story

Our History

Outech’s journey began in 2002 as a small travel company offering reasonably priced door-to-door transportation services for the elderly and disabled. Our clientele desired mobility and an active social life, but were reluctant to do so because of their particular circumstances. From the beginning, our vision has been to enrich our customers’ lives and empower them to stay moving, regardless of their age or physical mobility.

At the time, travel agencies were only equipped to offer their clients blanket packages, not ones customized to each client’s individual needs. Branches within travel companies were managed separately, as travel planners, guides and drivers worked with little cooperation, resulting in a corporate structure that could only handle the general needs of clients. Outech saw a need in the marketplace for a transportation service, which could cater specifically to the individual needs of customers. We created a new and innovative business model where the drivers are tasked with the responsibility and authority to manage all travel arrangements, from beginning to end. These chauffeurs allow for a full and immediate integration of service, efficiently serving the individual needs of every client.

Twenty years later, although we have grown from a small local travel company into a premium service catering to an extensive corporate and international clientele, our initial focus on consistently enriching each customer’s journey remains the same. Our Chauffeurs give us a huge advantage in the market, allowing us to guarantee every client a perfect trip, every time, meticulously catered to your individual needs. We are always dedicated to our corporate motto, “Transform your Ordinary Trip into an Extraordinary Journey” shows our company-wide dedication to making your stay in Japan an unforgettable experience.

The Chauffeurs

We use the term "drivers" but we mean "chauffeurs."

All of our chauffeurs are experienced and trained. They are required to go through our rigorous training program, including a written test on our policy, procedures and standards of service and client etiquette. Their final show of skill is a driving test where they are critiqued on their driving skills. We feel that you are not just renting a luxury limousine but also hiring a knowledgeable and experienced personal assistant that can help in making your trip a truly unforgettable event.

English Speaking Chauffeurs

We have the largest number of English speaking chauffeurs in Japan. They guide and show you around Tokyo in English, no extra charge!

Drive, Plan and Guide

Our chauffeurs are completely different from other companies’ chauffeurs. We not only drive you to your destination, but also make a plan and guide you and your guests while in Tokyo. We hear your requests directly, makes out a special itinerary for you, and escort you throughout your visit in Tokyo and surrounding area.

Our ability to plan and escort guests has been recognized by many of our international executive clients.

Highlighted Personalized Service

We put a lot of emphasis on personalized customer service, so we make note of our client’s preferences. Once becoming our customer, we will remember all of your preferences; whether you like fresh air or air conditioning, what music you prefer, whether you like to have conversation or just want to enjoy the silence of the comfortable ride.

Special Request Options:

• Wi-Fi Connection
• AC Charger
• Bottled Water
• Snacks
• English Newspapers

Japanese Hospitality

Our chauffeurs provide the high-quality service that makes their experiences memorable.

The Japanese word for hospitality is O mo te na shi. This means "The host anticipates the needs of the guest in advance and offers a pleasant service that guests don't expect."

We are committed to making our guest feel a great deal of hospitality, to being always entertaining and to providing a very pleasant ride under O mo te na shi spirit.

Our hospitality Services are:

• One stop service
• Gift service for you and your clients’ anniversary.
• Seasonal event service (Valentine’s Day, Christmas and etc.)
• Flower Service for your anniversary.
• Photo Service for your memory.
• Tourism Information.